Terms & Conditions

Effective July 17, 2026

Welcome. These Terms govern your use of daniellemorrisjewelry.com (the "Site") and any purchase you make from Danielle Morris Jewelry LLC, a New York limited liability company ("we," "us," or "Danielle Morris Jewelry"). By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

We've kept this document plain and direct. If anything is unclear, write to us at [email protected] and we'll do our best to explain.

1. Who we are

Danielle Morris Jewelry LLC 5-49 Borden Avenue #2D Long Island City, NY 11101 [email protected]

2. Eligibility

You must be at least 18 years old to place an order. By placing an order, you confirm that you are 18 or older and that the payment method you use is yours or one you are authorized to use.

3. Our pieces

Each piece is either one of a kind or made to order. Because every piece is created individually, slight variations in stones, metals, finish, and dimensions are part of what makes the work handmade. Photographs are taken under controlled conditions; minor differences between a photograph and the finished piece are expected and are not defects.

If you would like additional photographs, dimensions, or detail on a specific stone or piece before ordering, please write to us. We are happy to help.

4. Pricing, taxes, and currency

All prices are in U.S. dollars. Sales tax is calculated at checkout based on applicable jurisdiction. We reserve the right to correct pricing errors and to refuse or cancel orders placed at an obviously incorrect price; in that case we will notify you and issue a full refund of any amount charged.

5. Orders, acceptance, and lead times

Placing an order is an offer to buy. Your order is accepted only when we send order confirmation by email. We may decline an order for any lawful reason, including suspected fraud, payment authorization failures, or inventory issues.

Made-to-order pieces typically require several weeks to complete. Specific lead times are noted on each product page or in your order confirmation. We will keep you informed of meaningful changes to expected timing.

If we cannot ship a made-to-order piece within the lead time stated at checkout, we will notify you and you may consent to a revised date or cancel for a full refund of any amount paid.

6. Payment

We accept payment through Stripe. Card information is collected and processed directly by Stripe; we do not see or store full card numbers. By placing an order you agree to Stripe's terms in addition to ours. See our Privacy Policy for details about how payment information is handled.

7. Shipping, title, and risk of loss

We ship within the United States. Shipping fees and methods are shown at checkout. Title and risk of loss pass to you when the carrier delivers the package to the address you provided. We are not responsible for losses caused by an incorrect shipping address you supplied or for theft after confirmed delivery. If a package is lost in transit, contact us promptly and open a claim with the shipping carrier.

8. Returns and exchanges

ALL SALES ARE FINAL. NO RETURNS, NO EXCHANGES, NO REFUNDS. This notice is displayed at checkout. Each piece is one of a kind or made to order, which is why we cannot accept returns or exchanges for change of mind, fit preference, or aesthetic differences that are consistent with handmade work.

Nothing in this section limits your rights under Section 9 (Damage, Repair, and Warranty) or any warranty that cannot be disclaimed under New York law.

We want you to love your jewelry. Before ordering, we are happy to send additional photos of a specific piece or gemstone, share dimensions, or answer questions about fit and wear. Please write to us at [email protected].

9. Damage, repair, and warranty

We stand behind our craftsmanship. If a piece arrives with a manufacturing defect, contact us within 30 days of delivery with photographs and we will repair or remake the piece at no cost.

For wear-related issues (such as a loose stone, broken chain, or normal repair needs) outside the windows above, we offer repair services at cost. Damage from accidents, alteration by another jeweler, or normal wear over time is not covered as a defect.

Fine jewelry is durable but not indestructible. Please remove pieces before swimming, exercising, sleeping, and applying lotions or cosmetics, and store them separately to prevent scratches.

10. Custom and commissioned work

Custom commissions are handled by direct conversation, not through standard checkout. Commissions typically require a non-refundable design deposit; full terms are set out in your written commission agreement, which controls if it conflicts with these Terms.

11. Intellectual property

All designs, photographs, text, and other content on the Site are owned by Danielle Morris Jewelry LLC or licensed to us. You may not reproduce, distribute, or create derivative works from our designs or content without written permission.

Each piece we make remains a Danielle Morris Jewelry design. Purchasing a piece transfers ownership of the physical object, not the underlying design or the right to reproduce it.

12. Acceptable use

You agree not to use the Site to:

Place fraudulent or unauthorized orders
Interfere with the Site's operation or attempt to access non-public areas
Scrape, copy, or systematically extract content
Impersonate any person or misrepresent your affiliation
Use the Site in any way that violates applicable law

If you sign up for our newsletter, we will email you occasionally with new pieces, behind-the-scenes notes, and occasional announcements. You can unsubscribe at any time using the link in any email. We do not currently send marketing text messages; if we ever add SMS, it will require separate express written consent. Transactional emails about your orders are not optional while an order is active.

14. Disclaimers

THE SITE AND PIECES ARE PROVIDED "AS IS." TO THE MAXIMUM EXTENT ALLOWED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, except where such disclaimers are not permitted. Nothing in this section limits any warranty that cannot be disclaimed under New York law.

15. Limitation of liability

To the maximum extent allowed by law, our total liability for any claim arising out of or relating to these Terms or your purchase will not exceed the amount you paid for the piece at issue. We are not liable for indirect, incidental, special, or consequential damages. Some jurisdictions do not allow these limits; in that case, the limits apply to the extent permitted.

Nothing in this section limits liability for personal injury, gross negligence, willful misconduct, fraud, or any other liability that cannot be limited under New York law.

16. Informal dispute resolution (please read first)

If you have a concern, please contact us at [email protected] before taking any other action. We will work in good faith to resolve the matter. You agree to give us 30 days from your written notice before filing any lawsuit. Most issues are resolved in a single conversation.

17. Governing law and venue

These Terms are governed by the laws of the State of New York, without regard to conflict of laws principles. Any dispute that is not resolved informally will be brought in the state or federal courts located in New York County, New York, and you and we consent to the exclusive jurisdiction of those courts.

We do not require arbitration or class-action waivers. You retain your right to a jury trial and to participate in any class action you would otherwise be entitled to.

18. Changes to these Terms

We may update these Terms from time to time. The "Effective" date at the top reflects the most recent version. Material changes that affect your rights will be noted on the Site for a reasonable period. Continuing to use the Site after a change takes effect means you accept the updated Terms.

19. Severability and no waiver

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect, and the unenforceable provision will be enforced to the maximum extent permitted by law. Our failure to enforce any provision at any time is not a waiver of our right to enforce it later.

20. Force majeure

We are not liable for delays or non-performance caused by events outside our reasonable control, including stone-sourcing disruptions, carrier delays, studio closures, natural disasters, labor disputes, public-health emergencies, or government action. If such an event materially delays a made-to-order piece, we will keep you informed, and you may cancel the affected order for a full refund of any amount paid.

21. Contact

Questions about these Terms?